Services

International Solutions

Projects and supply worldwide, with multilingual support and complete management of international logistics.

We work with foundries and companies in the metallurgical sector throughout Europe and worldwide. We manage every aspect of the international project in-house — from multilingual communication to customs documentation, from logistics to on-site training — to offer our customers a hassle-free experience regardless of geographical distance.

How we work

The process for international clients

01

Initial Contact and Analysis

We gather technical and production requirements remotely, via video calls, technical documentation and alloy samples for preliminary assessment.

02

Quotation and Contract

We provide detailed quotations with technical specifications, delivery timescales, payment terms and warranty conditions — in Italian, English or any other language required.

03

Production and Shipping

We build the machine at our facility in Italy and coordinate packaging, customs documentation and transport through to the final destination.

04

Installation and Support

Our team travels to the customer's site for installation, commissioning and training. We provide ongoing remote support after start-up.

The advantages

Why choose us internationally

Global Presence

We have installed machines across Europe, Asia and the Americas — we understand local regulations and the operational requirements of each market.

Multilingual Support

Communication in Italian, English and other languages on request — technical documentation, operating manuals and contracts in the customer's language.

Managed Logistics

We handle packaging, customs documentation, cargo insurance and transport coordination in-house, through to the final destination.

CE Compliance

All machines comply with European directives — CE Marking is recognised in many countries and facilitates import procedures.

Remote Support

Technical support remotely via video, diagnostics and step-by-step guides — our team is reachable across any time zone.

On-Site Training

Our technicians travel to the customer's site for installation and training — regardless of the country, we guarantee the same quality of service.

Contact

Let us discuss your project

Contact us in Italian or English — we will work with you to find the most suitable solution for your facility, wherever you are in the world.